General terms and conditions of Vacances d'Azur

General
If you make the reservation you confirm to agree with all below mentioned general terms of Vacances d'Azur.
A rental period is from Saturday till Saturday, the check-in time is after 3.00 PM till 6.00 PM, the check-out time is 10.00 AM, unless otherwise mentioned or agreed on.

Bookings
You make the reservation by filling out the reservation form on the site, after clicking OK, you will receive by mail the confirmation of Vacances d'Azur. The rental agreement is official, as soon as you received the confirmation form.
Please check this confirmation and if anything is not right please contact us immediately.
The reservation costs are €17,50.

Reservation and payment
If a reservation has been made out of 8 weeks in advance of your arrival date and you have received your confirmation, Vacances d'Azur must received 30 % of the total rent as down payment, increased by the reservation costs and (if applicable) additionel extra's.
The remaining 70 % of the amount must be received by Vacances d'Azur at the latest 8 weeks prior to the stay.
If a reservation has been made within less than 8 weeks before arrival date, the payment should be done at once within 10 days to the account of Vacances d'Azur.
If a reservation has been made within 4 weeks before arrival, the payment should be transferred at once by telegraphic transfer to the account of Vacances d'Azur.
In case of the payment of the total amount has not be received in due time, Vacances d'Azur can cancel the reservation. We will be entitled to keep the funds already been paid and any reimbursement will be of order.
It is possible to cancel the reservation, that has been made 8 weeks before arrival, within 10 days after the confirmation has been received without any charges.
After 10 days the cancellation terms will be applicable as hereby written in the cancellation terms.
For reservations made within 8 weeks before arrival it is not possible to cancel without being charged, the cancellation terms will then be applicable as hereby written in the cancellation terms.

Changes
Any change made to a reservation must be immediately announced to Vacances d'Azur by mail and is only possible after Vacances d'Azur has agreed.
For changes made till 4 weeks before arrival, there will be a € 25,00 charge, in case of changes made within 4 weeks weeks before arrival the cancellation terms will then be applicable as hereby written in the vancellation therms.
Changing the amount of persons is possible after agreement with Vacances d'Azur, however it is never allowed to have more people stay in the accommodation than stated on our site.

Cancellations
If a reservation has been made 8 weeks before arrival and you have received your confirmation, a cancellation after 10 days will be charged with the down payment, which is 30 % of the total rent, increased by the reservation costs and (if applicable) amendments costs.
In case of a cancellation between 4 and 8 weeks before arrival 60 % of the total rent will be charged, increased by the reservation costs and ( if applicable) amendment costs.
In case of cancellation within 4 weeks of arrival, the total amount of the rent will be charged, increased by the reservation costs and (if applicable) amendments costs.
In case of a premature end of stay the total amount will be charged, including the reservation costs and (if applicable) amendments costs.

Liability
The tenant is fully accountable during the stay, for all damages and/of losses occurred to the rented home or its furniture, caused by the tenant or his company.
A liability insurance could be important for the tenant.
Vacances d'Azur will not accept any responsibility for loss, theft or damages of any kind made to belongings of the tenant during the stay.
Tenant who causes nuisance or problems of such a magnitude that as a result a full stay in the rented accommodation is or shall be made substantially more difficult, can be excluded (continuation) of their further stay in the rental home and Vacances d'Azur is not due to refund any payment.
All ensuing costs are for the account of the tenant, if and insofar the consequences of the nuisance or trouble can be attributed to him/them.
Vacances d'Azur is not liable for any situation of superior forces like war, nature disasters, selling of the holiday home, decease of the owner of the holiday home. Vacances d'Azur will do everything to make an alternitive or upgrading or will pay back the total amount of the reservation if there is no alternative or upgrading possible.
Vacances d'Azur is not liable for apparent errors or mistakes on the website of Vacances d'Azur or any other proclamations of third parties.

Security deposit and other costs.
In most holiday homes there will be asked for a security deposit, the carges and rules are mentioned on the site by each home. Mostly the security deposit will be paid on arrival unless other mentioned on the site or on the confirmation.
Repayment will be after checking the rental home and belonging properties, mostly within 2 weeks after checking out. Any costs of damage or loss of the rented property and belongings will be cleared with the security deposit.
The payment and refunding of the security deposit is a matter between the owner/caretaker and the tenant. Vacances d' Azur is not liable for damages or as result of problems about the security deposit.
Mentioned by everything house are the extra costs, for example tourist tax, extra beds, heating, pets etc. These costs mostly will be paid on arrival, unless other mentioned.
Pets are not always allowed in the holiday homes, all information about this is mentioned in the discription of the home.
The tenants are due to dispose all garbage, bottles, papers etc. by themselves.
The tenant should leave the house tidy and in case of endcleaning, the kitchen should be tidy and the kitchen-utensils etc. must be washed.
If tenants fail to do so, the owner/caretaker is entitled to deduct part of the security deposit as extra cleaning costs.

Complaints
It is always possible, in spite of all our good care, you have a complaint. The complaint should be lodged immediately on arrival to the owner/caretaker in order to enable to take appropiate action. With serious complaints you have to contact Vacances d' Azur, you will find the telephone number on the confirmation.
If the complaint is not be dealt in a satisfactory manner, the tenant should, on arrival home, lodge a written complaint to Vacances d' Azur within 4 weeks after return, stating all details relating to this complaint.
Receiving a complaint after this period of 4 weeks Vacances d' Azur is not liable anymore and the rights of the tenant will be used up.
With any independent action of the tenant to a complaint without knowledge of Vacances d' Azur the rights of the tenant will be used up.